PRIVACY DISCLAIMER

PURPOSES

Your personal data will be processed to carry out web traffic analysis tasks. In particular, we will process the following data if you complete one of the available forms; in order to:

  • Manage the delivery of the order and deal with complaints or suggestions received depending on the order placed.
  • Sending satisfaction surveys relating to the order placed by the customer.
  • The sending of information or commercial communications (marketing purposes), by any means, about the entity's products and/or services, as well as the adaptation of commercial offers to customer preferences based on the study and segmentation of personal information and commercial.
  • Manage requests made through the "Customer Service" form, if necessary, whether to handle an incident, a suggestion, a complaint or a grievance.
  • NAEMUS SRL will process your personal data for the management of the promotion, draw or competition in question only with your consent given through the positive action that your participation in the promotion, draw or competition entails.

Under no circumstances will we use your personal data for purposes other than those indicated above and expressly accepted by you.

The interested party is solely responsible if he has provided false, inaccurate, incomplete or out-of-date data.

STORAGE

The personal data provided will be kept for as long as the relationship with the organization or the interest in its services is maintained and their deletion is not requested by the interested party. They will be stored according to the legal deadlines established in tax and accounting matters, taking the latest communication as reference.

In any case, we limit access to your data only to those people who need to use it to perform their tasks.

The User acknowledges and accepts that NAEMUS SRL may retain and disclose the information it stores or makes available to third parties on the web for as long as it is:

  1. Required by the competent authorities and bodies
  2. Necessary to enforce the Terms and Conditions
  3. Convenient or necessary to respond to claims of violations or infringements of rights
  4. Convenient or necessary to protect the legitimate interests of NAEMUS SRL, its users and the public in general.

Our data retention periods are based on business needs, so in relation to personal data that is no longer necessary, access to it will be limited to the fulfillment of strictly legal obligations or it will be securely destroyed:

  • Marketing Purposes : We will retain this information for marketing purposes for two years from the date we last obtained your consent to send you marketing communications, unless you ask us to opt out by withdrawing your consent.
  • Purposes related to the performance of a contract : in relation to the use of your information for the performance of any contractual obligations we have with you, we will retain this information for the duration of the contract and for ten years after, to enable us to deal with any requests or subsequent complaints.
  • Purposes linked to compliance with legal and regulatory obligations : some information must be retained for the periods required by the specific applicable regulations (tax, commercial, anti-money laundering, etc.).

CONFIDENTIALITY

NAEMUS SRL, undertakes to respect their confidentiality and to use them in accordance with the purposes of the processing, as well as to respect its obligation to conserve them and adapt all measures to avoid alteration, loss, processing or unauthorized access authorized, in accordance with the provisions of the GDPR. (General Data Protection Regulation)